职位描述

What's Next? Join ZF!

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Ready to shape Next Generation Mobility?

In this team, it is our ambition to build the most reliable, efficient, and secure platform to allow delivery teams to build best in class solutions for our customers. Automation, orchestration, and self-service are key drivers to deliver frictionless experience towards our internal developer community and customers. This core layer will function as the foundation for the future connected mobility platform being able to support millions of vehicles and other assets.

In the role of “Customer Quality Engineer”, you will have the opportunity to work with the latest technologies to grow the platform as a real product together with us and help to drive the architecture, implementation of best practices and the design of our microservices landscape for a fully connected future.

Your tasks:
• Ensure correct handling of non-conforming or suspect delivered goods according to procedure 0000-83-0100. Organize internal meetings to coordinate problem analysis and solution in case of customer claims or concerns.
• Handle customer claims and file 8D reports according to procedure 0000-83-0200.
• Keep close communication with the customer to get their expectation and feedback considered within the company.
• Support internal core team to review related technical documents.
• Conduct monthly monitoring and analysis of customer non-conformities (claims and online service records) and customer PPM.

Your profile:
• MS Office required, SAP desired.
• Quality management requirements according to ISO/TS 16949.
• Product and process audit according to VDA 6.3/6.5.
• Quality management tools (Q7 tools).
• Automotive core tools (FMEA, APQP, PPAP, SPC, MSA).

Why you should choose ZF?

You will work in an open and transparent corporate culture. Our employees are passionate about their job and are all convinced that team spirit and fun is at the heart of our success in this simulating fast-growing and challenging environment. We offer you

• Working in dynamic team in a globally active organization.
• Professional environment opportunities.
• Flexible working hours and mobile work.

Be part of our ZF team and apply now!