职位描述

About the Role

The role is responsible for ensuring that Global solutions related applications, services and procedures are well supported and properly executed. The Trainee will be rotating through all groups in the Solutions and B2B/EDI team.

Your Responsibilities
- User support: 1st and 2nd level Support, troubleshooting and reporting
- 3rd level support for issue and problem management
- Supports functional department with user training
- Project member for new applications (Go Live preparations and after Go Live support)
- Support for application or project testing

Who we are looking for
Bachelor's Degree or equivalent in Computer Science or a related field of study from a recognized IT program.

Your preferred qualifications
- Knowledge in the field of administration of WEB applications and databases (MSSQL)
- Familiar with SQL language and mainstream database.
- Linux experience is an advantage
- Fluent English language knowledge: written and spoken
- Ability to train and coach within the plant
- Ability to work effectively, independently and with others in a collaborative environment
- Flexibility and willingness to learn new skills and take on new responsibilities
- Ability to multitask, work under pressure and meet critical deadlines


Site Benefits
- Flexible working hours and remote work for a good work-life balance
- Health programs and team events
- An extensive training program and exciting internal development opportunities