职位描述

Job Introduction / Why join us?
Do you want to work on impactful projects? Build your professional network? Start as a Trainee at Magna Global IT and ISRC now! Prepare yourself for the dynamic field of IT in a comprehensive 24-month trainee program. You can experience our international divisions through several job rotations at different locations in Shanghai. Explore teams such as Customer Service, Infrastructure & Cloud, Network, Modern Workplace, and more! By building up extensive know-how, we will prepare you to create IT solutions that shape our future.
Regular evaluations and a dedicated mentor will support you throughout the journey, so we can always focus on your strengths and match you with a **ition that is optimally suited to you after the program.




What We can offer:
During your rotations, you can dive into different teams below, and engage in projects of your interest:




Customer Service
• Support Magna divisions across the globe and handle service requests on-site, remote, or via ticketing.
• Manage the IT infrastructure, and central services such as Active Directory, print servers, etc.
• Handle procurement, maintain and install hardware and software.




Infrastructure & Cloud
• Explore the world of cloud computing and support our cloud environments in AWS and Azure.
• Gain insights in Infrastructure Monitoring, Identity Management, Cloud Health Management, etc.




Modern Workplace
• Support our O365 platform for approx. 75k users in different areas, like Mailing, Modern Apps (SharePoint, Visio and Project online), MS Teams (Chat, Teamsites, Video/Audio conferencing, Team Room Systems and Teams Calling) and Managed Workplace Services (all about automated Client Management).




Network
• Learn to support customer network systems, as well as their implementation, maintenance, and troubleshooting.
• Provide internal pre-/**t technical consulting and support.




IT Engineering
• Get to know our IT Engineering Service Systems such as hardware, software, and user support.
• Participate in the deployment and expansion of Client Server technologies, including monitoring, refinement, and researching solutions to existing problems.
• Work with our engineers on systems and application stability, security, performance, and capacity management, as well as documentation and troubleshooting.




What You need:
• You must hold an IT or technical bachelor’s degree/diploma, or a HTL degree with focus on the IT area; alternatively, you have similar work experiences or training.
• Up to 1 year experience in the IT field




What You can offer:
• Interest to develop yourself in various IT areas
• The ability to think in logical and abstract ways
• The ability to understand and express technical concepts
• Good English skill
• Sociability, willingness to learn, and enjoy teamwork
• The ability to document and present complex issues
• Awareness and commitment for quality, reliability, and a mind for service